Disability services

museum visitor

 

We aim to provide venues, exhibitions, programs and services which are accessible to, and able to be enjoyed by, all visitors including those with disabilities.

Companion Card

The Powerhouse Museum is an Affiliate of the NSW Government's Department of Ageing, Disability and Home Care's Companion Card program. This means that carers who accompany a person with a disability will be eligible for free entry on presentation of their Companion Card. For more information visit www.companioncard.com.au

 

Access

Free special parking is available at the Museum for vehicles approved to use designated public parking spaces. The number of spaces is limited, so you must book at least two days before your visit on (02) 9217 0505 to avoid disappointment.

Discounted parking is available for Powerhouse visitors at the Entertainment Centre car park, see Parking for more details. A walkway (mostly covered) joins the Entertainment Centre car park levels 3A and 3B and the Powerhouse Museum Monorail Station to the Powerhouse entry forecourt. There are no stairs, but the walk is quite steep and long.

In the Powerhouse you can access all the main levels via ramps and the lift. For visitors using manual wheelchairs, the lift is recommended. Groups of visitors with more than one person in a wheelchair can get supervised access to an additional lift by booking in advance on (02) 9217 0222.

Wheelchairs can be borrowed at no charge from the cloaking desk in the main entrance foyer.

Toilets designed for disabled access are provided in each of the toilet blocks. There are toilets on levels 1, 2 and 4 and in the Courtyard.

Audio services

icon This sign is found throughout the Powerhouse. It means that services are available for the hearing impaired.

Induction loops are fitted in the theatres and cinema. Visitors with hearing aids should use their ‘T’ switch to pick up good, clear sound.

phone (02) 9217 0222 or (02) 9217 0366 fax (02) 9217 0441
email edserv@phm.gov.au
A TTY device is available on (02) 9217 0136

Exhibitions and activities

Living in a sensory world: stories from people with blindness and low vision
Until January 2010

This exhibition gives visitors a window into the sensory world of people living with blindness or low vision, and celebrates their achievements. The exhibition material is accessible by:

  • A DAISY-formatted audio guide (that can be used by digital players, available at the customer help desk) or through online handheld devices. The audio guide starts from the gallery’s main entrance.
  • Sd cards and memory discs are also available for online hand-held devices
  • Large print labels (at least 21 point sans serif font)
  • Braille labelling is found on the vertical theme panels dividing sections and along a horizontal ledge 65cm from the floor in front of the showcases.

For more details see Living in a sensory world

The SoundHouse VectorLab

The Museum’s digital media centre offers a Special Access Kit™ for people with a disability. This kit is a unique system designed to allow people with disabilities to access the wonderful world of music creation and self expression.

For more details see the SoundHouse VectorLab