Disability access

museum visitor

We aim to provide a venue, exhibitions, programs and services which are accessible to and able to be enjoyed by all visitors, including those with disabilities.

Free special parking is available at the Museum for vehicles approved to use designated public parking spaces. The number of spaces is limited so you must book in advance. We advise that you book at least two days before your visit on (02) 9217 0505 to avoid disappointment.

Discounted parking is available for Powerhouse visitors at the Entertainment Centre car park for $11.50 if the car park ticket has been validated at the admissions counter of the Museum.

A walkway (mostly covered) joins the Entertainment Centre car park levels 3A and 3B and the Powerhouse Museum Monorail Station to the Powerhouse entry forecourt.

There are no stairs, but the walk is quite steep and long.

In the Powerhouse you can access all the main levels via ramps and the lift. For visitors using manual wheelchairs, the lift is recommended.

Groups of visitors with more than one person in a wheelchair can get supervised access to an additional lift by booking in advance on 9217 0222.

Wheelchairs can be borrowed at no charge from the cloaking desk in the main entrance foyer.

Toilets designed for disabled access are provided in each of the toilet blocks. There are toilets on levels 1, 2 and 4 and in the Grace Bros Courtyard.

Audio services

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This sign is found throughout the Powerhouse. It means that services are available for the hearing impaired.

Induction loops are fitted in the theatres and cinema. Visitors with hearing aids should use their ‘T’ switch to pick up good, clear sound.

The FM tour guide system can be booked for hearing impaired visitors who wish to take a guided tour. The system lets you hear the guide without the need for lip-reading.

Sign language interpreters can be booked to accompany a guided tour.

To find out when these tours are available and book your place, contact Education and visitor services (contact details are below).

Services for visitors with a visual impairment

Special tours can be booked for visitors who are blind and visually impaired. These tours allow access to many objects not on open display. Bookings must be made in advance to guarantee that facilities are reserved for your visit. Telephone (02) 9217 0222 or fax (02) 9217 0441.

Group visits can include Museum staff-led exhibition experiences which can be tailored to suit the particular needs of groups. Bookings are essential on (02) 9217 0222 or fax (02) 9217 0441.

phone (02) 9217 0222 or (02) 9217 0366 fax (02) 9217 0441

email edserv@phm.gov.au

A TTY device is available on (02) 9217 0136